Fix AOL Mail Problem

 

 

PROBLEM: When you open up your AOL in-box and find your mail with just the envelope and date and You cannot see senders name and subject line. as per picture below.

To solve this problem follow the instructions below:

SOME OF YOU HAVE ASKED HOW TO COMPACT THEIR MANAGED MAIL
(OLD FILING CABINET).

1. CLICK SETTINGS IN THE MIDDLE OF THE TOP TASK BAR.

2. CLICK MAIL SETTINGS

3. CLICK MANAGED SAVED MAIL

4. SELECT COMPACT MAIL...THEN COMPACT NOW

THIS HAS TO BE DONE WHILE OFF LINE.
(SIGNED OFF AOL)

After compacting then go back to MANAGE SAVED MAIL and hit BACKUP, then BACKUP NOW.

Sign back on and you should be "good to go".

AOL Technical Support (Windows version):
1-888-346-3704
AOL Technical Support (Macintosh version):
1-888-265-8007
Screen Name or Password Problems:
1-888-265-8004